Select the Playback tab, and then select your Skype for Business device, select the Set Default button and then Apply.Open the Control Panel, then open the Sound applet.Checking Windows SettingsĮnsure your Skype for Business device is selected as your default Windows sound device: Note: If you still have problems with your Skype for Business audio, follow the steps below to check your Windows settings. Select the Check Call Quality button and follow the directions to see how you sound to others.Ensure the M ute button on the Skype for Business device is not depressed.Check and test the volume settings for your Skype for Business device (speaker, microphone and ringer) by adjusting the appropriate slider buttons and pressing the green arrow to test your settings.Ensure your Skype for Business device is selected as the device to use for audio calls.Ĭheck your Skype for Business device volume:.Select Tools and then Audio Device Settings.

Ensure your Skype for Business device is selected as your default Skype for Business audio device: